A: When you rent, you are not locked into any time frame or dollar amount. You keep the equipment as long as you need it and pay only for the time you've had the equipment out for use. When you lease, you commit to an extended period of time and a set fee. Renting is the cheaper alternative! You only pay for what you use!
Find out why most large Private Contractors/Fleet Managers are shifting their focus away from fleet ownership & more toward Fleet Rental:
• NO Capital Budget expense because Rental typically falls under MRO.
• Routine Maintenance & Service is INCLUDED in cost of equipment.
• All Warranty work & Factory updates are performed by our technicians.
• You have the ability to rent by the Day, Week, or Month. You only use & pay for the equipment when you need it......not when you don't!
• You always have access to a modern fleet with exceptional routine maintenance.
• There are no storage issues, parts obsolescence, or fleet incompatibility issues.
• Equipment Delivery is available 24 Hours a day/7 Days a week for Emergency Response.
• Renting is the overall Best Value!
Renting just makes sense as the best way to accomplish your mission/project, on time, within budget. To learn more about the advantages of Rental, or to place an order, please call 1-877-URI-4-GOV or email us at GovRents@ur.com.
A: If you aren't utilizing your owned/purchased equipment year round, why spend the Capital Budget to have it sit idle? And when you purchase equipment, you're settling on one piece to do the work for all of your jobs. Every job is different, so why not rent the best equipment to fit your job's special needs? Plus, in 10 years that purchased equipment isn't working like its' first day on the job. We keep our fleet up-to-date and well maintained. We invest so you don't have to! Lastly, purchasing equipment usually hits your Capital Budget. Renting usually hits your MRO Budget, allowing you to better stretch your Capital dollars for mission critical items.
Q: Who do I contact if I have questions, want to place an order, or have trouble with this website?
A: We have a Customer Service Center just for YOU, our Government and Military customers! We can help you with anything you need, from searching for equipment rates and specs, to booking the deal. Our specialized agents are trained specifically for your needs. Contact us today at 1-877-URI-4-GOV or GovRents@ur.com.
Q: Who is responsible for routine maintenance of the equipment I rent from United Rentals?
A: We are! It's our equipment, so we maintain it. We follow a vigorous maintenance routine that keeps our equipment in outstanding working conditions, and at no cost to our customers!
Q: What do I do if the equipment I rent from United Rentals breaks down?
A: Give us a call and we will send a mechanic out to your site, or swap out the equipment if needed. Just because a piece of equipment stops working, doesn't mean that you have to!
A: Absolutely! It's just another service we offer to keep things convenient for you. We have knowledgeable drivers that can walk you through safety and operating instructions, just in case you aren't familiar with the equipment, or even if you just need a refresher!
Q: How far in advance do I need to reserve rental equipment?
A: As soon as you know of your equipment need, contact us to reserve it. All of our equipment is available on an as needed basis, but if you reserve it ahead of time you will be guaranteed the equipment at the time you need it. Most times we are able to get equipment out the same day it is requested, so don't worry about those last minute requests. Call 1-877-URI-4-GOV or email GovRents@ur.com to reserve a piece of equipment today.
Q: What type of equipment does United Rentals have available for rent?
A: We like to think that we have what you need. You can search our equipment inventory on line or by contacting the Customer Service Center at 1-877-URI-4-GOV. If you don't see what you need, just let us know and we will do our best to get the right equipment for your job needs.
Q: Does United Rentals provide an after-hours service?
A: You can contact us any time at 1-877-URI-4-GOV or email us at GovRents@ur.com. Our branches are on call to respond to emergencies 24 hours a day, 7 days a week.
Q: What if I don't know how to use the equipment? Is there training available on equipment use?
A: Training begins with safety, and United Rentals is the only national rental company authorized by the National Safety Council to train and certify clients (Ives). Our Safety Program received the National Safety Council's coveted Chairman's Award. Our safety & training program includes:
• Instructions on the safe and proper use of the equipment are provided with every rental.
• Relevant safety handouts are printed with each rental contract.
• Safety gear (fall protection, reflective vests, safety glasses, etc.) is always available for purchase.
• We offer certification to your employees in accordance with OSHA regulations. Contact the Government Customer Service Center for more details!
A: We do not provide operators with our equipment. We can provide extensive training so your workers can learn how to use the equipment. However, in emergency situations we can recommend operators when needed.
Q: What is United Rental's billing cycle? How is pricing calculated?
A: United Rentals bills on a 28-day cycle. We charge only based on the time you use our equipment and for how long you keep it. Daily (based on an 8-hour day), weekly (based on a 40-hour week) and monthly (based on a 160-hour month) rates are available. Pricing is calculated not only by the amount of time you keep the equipment, but also by the number of hours you use the equipment. The great thing about our rates is that the longer you keep the equipment, the cheaper the rate becomes.
Q: How do I set up a Government/Military account with United Rentals?
A: We have a convenient Government Account Setup Form designed specifically for our Government and Military customers. Please email us at GovRents@ur.com or call us at 1-877-URI-4-GOV, and we will immediately send you the form.
Q: What forms of payment does United Rentals accept?
A: We accept just about every form of payment: cash, check, credit card, Government Purchasing Card, Government Account, SmartPay, IMPAC Card, and Electronic Funds Transfer.
A: Since rental charges typically fall under MRO, it doesn't affect your Capital Expenditure! That's the best part about renting. There's no need to plan in advance when you rent, which is just another reason why renting is better than buying or leasing!
SIN 105-001 Walk-In/Walk-Out
